Neogenomics Laboratories

Maintenance information

Monday May 29th Memorial Day Holiday Schedule

Logistics: FedEx will be closed on Memorial Day so there will not be any pick-ups or deliveries on Monday, May 29th. Any specimens shipped from client locations on Friday, May 26th will have an expected delivery on Saturday, May 27th, with Saturday delivery appropriately selected. Specimens shipped on Saturday, May 27th will have an expected delivery to NeoGenomics on Tuesday, May 30th. Additionally, any materials shipped from NeoGenomics on Saturday, May 27th going back to our clients will not be delivered until Tuesday, May 30th due to the holiday.

Regularly scheduled daily pick-ups will not occur on Memorial Day, Monday, May 29th, however we are available to pick up STAT cases or specimens where viability is a concern. For these cases, please call Client Services at 866.776.5907, option 1 for assistance.

Operations: NeoGenomics Operations will continue to process samples on Monday, May 29th to deliver quality tests results with no delays to turn-around time caused by the holiday.

Client Services: Representatives will be available to provide assistance as needed on Monday, May 29th. Please call 866.776.5907, and press option 3.

Wishing you a very safe and happy Memorial Day Weekend!  

January 31, 2017
For legacy Clarient clients who would like to access legacy case history, please visit PATHSiTE here. (PATHSiTE login required)