Customer Support will operate business as usual on Friday, July 3, with after-hours/on-call support available on Saturday, July 4.
Please note that FedEx will not deliver on Saturday, July 4. As a result, any specimens shipped via standard FedEx service on Friday will not be delivered until Monday, July 6.
To avoid delays for blood, bone marrow, and fresh tissue specimens, we strongly encourage customers with daily FedEx pickups to contact Client Services on Friday if they plan to ship these critical samples. Our team will coordinate alternative logistics to ensure timely receipt.
Priority logistics support will be provided for blood, bone marrow, and fresh tissue specimens collected on Friday and Saturday to help prevent delays in testing and patient care.