US Independence Day Schedule
Logistics: FedEx will be closed for the Independence Day holiday (no
pickups or deliveries) on Sunday, July 3rd as well as Monday, July 4th. Any
specimens shipped from client locations on Saturday, July 2nd will have an
expected delivery day of Tuesday, July 5th. Though regularly scheduled daily
pick-ups will not occur on July 3rd or 4th, we are available to pick up STAT
cases or specimens where viability is a concern. For these cases, please call
Client Services at 866.776.5907, option 1 for assistance.
NeoGenomics Operations will continue to process samples on Sunday, July 3rd and
Monday, July 4th to deliver quality test results with no delays to turnaround
time caused by the holiday.
Services: Client Services will be closed on Monday, July 4th
for urgent cases however representatives will be available to provide
assistance as needed. Please call 866.776.5907, and press option 3. Note:
please call early on Saturday, July 2nd as FedEx offices will have limited
Please call 866.776.5907, press option 2, and follow the prompts to leave a
message. Your call will be returned on Tuesday, July 5, 2021.
As a reminder, effective Monday July, 11th,
global image analysis Ki-67 orders that have a neuroendocrine/carcinoid
diagnosis, will instead be automatically converted to global Ki-67 NET testing.
- Reminder: Image analysis for Ki-67 is only
validated for breast cancer.
- Neuroendocrine/carcinoid tumors should
utilize Ki-67 NET testing.
- All other tumor types should order Ki-67
as tech-only or consult.
- Client Services will reach out to inform
if an order placed is being converted.